Privacy Policy
Last updated: June 30, 2026
This Privacy Policy explains how Aski collects, uses, stores, and shares information when you use our service.
By using Aski, you agree to the collection and use of information as described in this Privacy Policy.
1. Information We Collect
We may collect information you provide directly, including your name, phone number, email address, account details, language preferences, request details, messages, business names, business contact details, and any information you include in a request.
We may also collect technical and usage information, such as device information, log data, pages visited, actions taken, request status, timestamps, and service usage.
2. Request and Business Information
When you submit a request, we may process information about the business you want to contact, the question you want answered, relevant context you provide, and the answer or update received from the business.
This information is used to provide the Aski service, track your request, prepare communication, and deliver a clear response to you.
3. Calls, Recordings, Transcripts, and Summaries
Some business checks may involve calls or other communications with businesses worldwide.
Where legally allowed, calls may be recorded, transcribed, summarized, or reviewed for service delivery, quality, support, verification, safety, and service improvement.
Recordings, transcripts, summaries, and related materials may contain information about you, the business, the request, and the response provided by the business.
You are responsible for ensuring that your request and any use, sharing, publication, or disclosure of recordings, transcripts, summaries, or related materials is lawful and does not violate the rights of any person, business, or third party.
4. How We Use Information
We use information to:
- Provide and operate the Aski service.
- Create, manage, and track requests.
- Help communicate with businesses worldwide.
- Deliver answers, summaries, and updates to you.
- Manage your account, Paws, payments, and support requests.
- Improve service quality, reliability, safety, and user experience.
- Prevent misuse, fraud, abuse, or unauthorized activity.
- Comply with legal obligations.
5. Payments
If you purchase Paws, packages, credits, or other paid features, payment information may be processed by third-party payment providers.
Aski may receive and store payment-related records such as transaction status, package purchased, amount, currency, payment provider identifiers, and timestamps.
We do not store full payment card details unless explicitly stated by the payment provider.
6. Third-Party Services
Aski may use third-party services for hosting, authentication, analytics, messaging, calls, payments, storage, customer support, and other service operations.
These providers may process information only as needed to help us provide the service, subject to their own terms and privacy policies.
7. Sharing of Information
We may share information with:
- Service providers who help us operate Aski.
- Payment providers to process purchases.
- Communication providers to support calls, messages, or request handling.
- Legal or regulatory authorities if required by law.
- Other parties when necessary to protect Aski, users, businesses, or the public from fraud, abuse, security risks, or unlawful activity.
We do not sell your personal information.
8. Data Retention
We keep information for as long as reasonably necessary to provide the service, manage your account, handle support, maintain business records, improve safety and reliability, and comply with legal obligations.
We may delete, anonymize, or retain information according to operational, legal, or security needs.
9. Security
We use reasonable technical and organizational measures to protect information.
However, no online service, communication system, or storage method is completely secure. We cannot guarantee absolute security.
10. Your Choices
You may contact us to request access, correction, deletion, or other handling of your personal information, subject to legal, security, and operational limitations.
You may also ask Aski not to record a call where this option is available.
11. Children
Aski is not intended for children under the age required by applicable law to use online services.
If we learn that we collected personal information from a child without appropriate consent, we may delete it.
12. International Use
Aski may be used by people abroad and may involve businesses, providers, or systems in different countries.
Your information may be processed in countries other than where you live or where the request is made.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make material changes, we may notify you through the website, app, or another reasonable method.
Your continued use of Aski after the Privacy Policy is updated means you accept the updated Privacy Policy.
14. Contact
If you have questions about this Privacy Policy, contact us at: